In software, when something goes wrong, you push a patch. In hardware? Oooph. You're dealing with big headaches and huge costs. Thankfully, my guest today — Kishore Subramanian — is using AI to transform the way physical products get built for the better.
Kishore:
• Is CTO of Propel Software, a Bay Area company that combines product data with agentic AI to make the production of physical hardware (including high tech and medtech devices) as seamless as possible.
• Prior to Propel, held senior engineering roles at Google, where he worked on Google Assistant, so he has particularly rich experience with agent development.
• Holds a degree in electronics, computers and process control… as well as a 200-hour yoga-teaching certificate!
In this episode, Kishore covers:
• How product lifecycle management (PLM) is the system that takes a physical product from concept all the way to the customer and beyond.
• How AI agents can review engineering change orders — the hardware equivalent of pull requests — to flag risks, compliance gaps, and downstream impacts before they become expensive problems.
• How Propel built their AI platform, Propel One, on top of Salesforce's Agentforce 360 Platform, which gave them security, governance, data infrastructure, and a reasoning engine out of the box, allowing them to ship in about six months.
The SuperDataScience podcast is available on all major podcasting platforms, YouTube, and at SuperDataScience.com.
Filtering by Tag: #agents
Building AI Agents Where 99.9% Accuracy Isn't Good Enough, with Raju Malhotra
The headlines shout “SaaSpocalypse,” but I don’t buy it. Neither does my guest today, Raju Malhotra, who argues that, thanks to humans collaborating with agents on optimized workflows, the SaaS opportunity is now far bigger than ever before.
More on Raju:
Chief Product & Technology Officer (CPTO) at Certinia, an Austin, Texas-based company whose Professional Services Automation software is used by over 1400 organizations around the world.
Was previously CPTO at PAR Technology and Khoros.
Earlier, spent 12 years at Microsoft working on cornerstone products like Visual Studio .NET.
Holds an MBA from The Wharton School and an undergrad in computer engineering.
In this episode, we cover:
Traditional SaaS isn't dead… instead, it's evolving into a hybrid of SaaS plus agentic capabilities, where humans and agents work together in optimized workflows.
By removing the human-skills constraint from professional services delivery, the agentic revolution could expand the addressable market by 7-8X.
The Agentforce 360 platform (by combining probabilistic AI with deterministic logic and guardrails) empowers innovators to turn their ideas into scalable software businesses, allowing businesses like Certinia to bring AI agents securely and reliably to their customers, even in sensitive industries where 0.1% error rates are unacceptable.
The SuperDataScience podcast is available on all major podcasting platforms, YouTube, and at SuperDataScience.com.